Turkey Service
The Turkey SIM card, combined with an international mobile phone, is the most simple and economical solution for staying in touch while in Turkey. All incoming calls while in Turkey are FREE, regardless of where they originate. The Turkey SIM card provides service across Turkey through domestic roaming. Pay the local rate for local calls and use a mobile phone in Turkey like you do at home. Since this SIM card is prepaid, there are no monthly fees and no need for a contract.
Benefits:
- 300 Counters ($15 / 17.5m TL) starter credit.
- A local mobile phone number in Turkey
- FREE incoming calls
- Voicemail
- Text messaging
- No yearly contract, monthly charges or credit check.
Rates
Domestic calls
Domestic rates are per minute for outgoing calls.
All incoming calls are free, regardless of where they originate.
There are two rate plans to choose from.
Daytime plan - suitable for you if you use your phone mostly during the day.
| Calling to | Per minute rate |
| Aria mobile phones | 120 TL ($0.01 USD) |
| Aycell and Telsim phones | 5 Counters ($0.25 USD) |
| Land lines | 10 Counters ($0.50 USD) |
All incoming text messages are free. Outgoing text messages are 2 counters each.
International calls
International rates are per minute for outgoing calls while in Turkey.
All incoming calls are FREE!
| Calling to | Per minute rate |
| North America | 20 Counters ($1.00 USD) |
| Europe | 20 Counters ($1.00 USD) |
| Australia | 30 Counters ($1.50 USD) |
Coverage
Coverage map not available.
Activating your service
The SIM card is in an unsealed envelope. Inside the envelope is a Welcome Letter which has a label for the mobile number. Your mobile number begins with 1 868
To activate your service:
- Travel to Turkey.
- Be sure that the battery is adequately charged.
- Insert the SIM card into your GSM phone*.
- Turn your phone on.
- Enter your PIN Code^
- Start calling.
* You will need to snap out the thumbnail sized SIM card along the perforated edge of its holder and then insert the SIM card into your international mobile phone with the gold contacts of the SIM card facing the metal contacts of your mobile phone.
^ Your Turkey SIM card requires a 4-digit PIN code. The PUK is only required to unblock your phone if you enter in a PIN code incorrectly 3 times. Follow your cell phone manual instructions to correctly use the PUK to unblock your phone.
Making and receiving calls
How to make a call
To make an international call from your Turkey mobile phone dial 00 (or +), followed by the country code (1 for the US), area code and phone number.
How family and friends call you
Family and friends need to dial the international prefix, the country code 1 and your mobile phone number.
For example, when calling from the United States, callers need to dial 011 90 and then your mobile phone number.
Recharging your account
To add credit to your Turkey SIM card, you will need to purchase recharge vouchers, also called Bataria recharge cards. You will find these vouchers at most tabac shops, convenience stores, PTT branches and Yaysat dealers in Turkey. They may be purchased in 6 denominations: 100, 150, 150, 500, 750 and 1000 counters.
To recharge your account:
- Purchase a recharge voucher.
- Scratch off the grey protective layer to reveal your voucher code.
- Dial 9333 from your mobile phone.
- Enter main menu.
- Enter recharge options.
- Select 'Recharge'.
- Enter your Bataria counter recharge code (16 digits).
- A voice prompt will repeat the code to verify its validity, and your counter amount will be updated on your Turkey SIM card.
Do not purchase another Turkey SIM card when your credit is depleted! You only need a recharge voucher!
Contacting Customer Service
Customer service for your Turkey SIM card is available 24/7 by dialing 555 from your Turkey mobile phone or 444 1 555 from a Turkey landline.
Service life
The Turkey prepaid SIM card will expire 12 months after being recharged with a Bataria card. Every time you recharge your SIM card, any previous credit carries over for an additional 12 months. When your account balance reaches $0 (zero) you have 12 months to recharge to keep your account active. During this time period you can continue to receive incoming calls.
Handset compatibility
This SIM card requires an unlocked international GSM mobile phone. If you do not have your own suitable handset, we have several models available for your review and consideration. Please click here for more information.
If you have difficulty using the service in your handset, please contact Customer service